Terms and Conditions of Service

Welcome to AlgarVipTravel. Please read these Terms and Conditions carefully before making a booking.

1. Introduction

These Terms and Conditions govern the services provided by AlgarVipTravel through the website www.algarviptravel.com. These do not include services provided directly by third-party partners.

2. Definitions

AlgarVipTravel – Commercial brand owned by Tiago Miguel Brás Viegas

Company – Experiências e Riquezas, Consultoria em Viagens, Lda, NIF 517708442, Rua João de Almeida 29, 8950-414 Altura, Portugal

Driver – Person providing the service to passengers

Service – Transfers, tours and transportation services

Client – Person responsible for the booking and payment

Passengers – Individuals included in the booking

Booking Confirmation – Confirmation sent by the Company

Voucher – Reservation confirmation sent by email

3. Access to Service

The Company reserves the right to refuse service if passengers are under the influence of alcohol or drugs, pose a safety risk, or if booking information is incorrect or incomplete.

Smoking is not permitted inside vehicles, including e-cigarettes.

Food is not permitted inside vehicles, except bottled water.

4. Prices

a. Prices are based on vehicle type and booking details

b. Prices may be revised until booking confirmation

c. Prices include all legal taxes

d. Third-party services are not included unless specified

5. Payment Terms

a. A 50% deposit is required at the time of booking

b. The remaining 50% must be paid up to 30 days before the service date

c. Bookings are only confirmed after deposit payment

d. Payments are made in Euros

e. The Company may request full payment for last-minute bookings

• Bank transfer
• Credit card
• Payment link
• POS payment
• Cash (if previously agreed)

6. Cancellation Policy

• Cancellation up to 30 days before service → 90% refund
• Cancellation between 30 and 7 days → 50% refund
• Cancellation less than 7 days → no refund

The Company reserves the right to deduct:

• Non-refundable third-party bookings
• Prepaid tickets
• Hotels
• Guides
• Experiences
• Operational costs already incurred

7. Changes to Booking

Changes requested after confirmation are subject to availability, price adjustments and Company approval.

8. Children

• Number of children
• Ages
• Need for child seats

Failure to do so may result in refusal of service without refund.

9. Luggage

• 1 suitcase per passenger
• 1 cabin bag per passenger

Extra luggage must be declared at booking.

10. Company Responsibility

The Company is responsible for licensed drivers, insured vehicles, legal compliance and safe transportation.

The Company is not responsible for:

• Third-party services
• Traffic delays
• Weather conditions
• Client schedule changes
• Lost personal belongings

11. Client Responsibility

The client must provide correct booking information, be ready at pickup time, respect driver instructions and behave appropriately.

12. Delays & Waiting Time

Airport pickups include 60 minutes waiting time after landing.

Other pickups include 15 minutes waiting time.

13. Force Majeure

The Company is not responsible for service failure due to weather, strikes, accidents, road closures or force majeure events.

14. Governing Law

These Terms are governed by Portuguese Law.

Last updated: April 2026